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2022 Research and Analysis Project on Inspection Management Platform Maintenance and Digital Audit Promotion

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The achievement of the six tasks for platform establishment this year is as follows: 1. Maintain the platform functions (1) Main System This project optimized platform user-friendliness according to user feedback. The improvements included adding industrial water pollution reporting forms, printing audit sheets with on-site photos, and adjusting the printing of audit sheets. The value-added services of other operation data improved the information demonstration. (2) GIS System The GIS system was improved based on user feedback. To cope with the inspection and management of temporarily registered factories after the Factory Management Act came into effect, the inquiry information, map layers, and extended CCTV layers of temporary factories were updated on a rolling basis. Three types of data were obtained from the Civil IoT Taiwan Data Service Platform, including air quality, water resources, and disaster prevention. These data assisted in providing inspectors with an immediate understanding of the situation of the factory and environment, enhancing the overall inspection effectiveness and fulfilling the purpose of the GIS platform. (3) Subsystem This year, the subsystem was revamped to comply with the current mobile device information security regulations. The original plan was to use the PhoneGap suite in Visual Studio for the subsystem (App) developed in 2017. However, due to the security regulations of Google Store, this suite will no longer be updated, thus affecting the access of the App function (such as code and file access). Considered the new and old tablets (Android ver. 7, 9, and 10) and Chrome irregularly updated (permission and data temporary storage), as well as the support of drawing and batch photos uploading suite, the subsystem should be adjusted to some extent. Therefore, this project adopted other development software (Flutter) for the suite revision. Flutter was an open-source mobile application development suite created by Google for developing applications for Android, iOS, Windows, Mac, Linux, and Google Fuchsia. The overall flexibility of the development and the number of available suites fit the demand of this project. The revised subsystem was officially launched on August 5 for the inspectors. 2. Maintain the operation of the data connection The platform has completed data collection from 17 business units. All the data have been obtained through an automatic data connection, with a total of 445 datasheets. 3. Research and analyze the logic of potential behavior Through the professional knowledge, logical thought, and years of experience of senior inspectors as well as the advanced analysis conducted by computers, this project established examples of various types of inspector cases to pass on the experiences of on-site inspections and improve the inspection efficiency. This project continued to enrich the inspection data by establishing analysis modules based on the existing business permit and reporting data so that the inspectors could quickly identify the abnormal conditions of the enterprises and automatically import the analysis results into the subsystem (App). These functions enabled the inspectors to identify abnormalities on-site and conduct related inspections. 4. Evaluate and plan the digital platform and operation process required by the Environmental Protection Department (EPD) during the inspection On August 11, this project organized a press conference for the Environmental Protection Digital Technology Management Center to showcase the new generation of tablets for environmental audits and new practices of digital governance. In the past, inspectors used paper to conduct audits, but now they only need a tablet to quickly access all pollution information, improving operational efficiency. This project successfully promoted digital audit to three counties and cities, including Chiayi County, Taichung City, and Taoyuan City, to serve as a reference for the digital practices of the Center. The digital operation brought convenience to the on-site e-inspection. In the future, the new technology will be applied by the EPDs nationwide to create a new capacity for digital environmental protection inspection. 5. Provide counseling services and organize seminars on the platform functions This year, this project provided education and training for the three regional environmental inspection teams and EPDs. Seminars for the three inspection teams were organized as physical meetings. Topics, the improvement of existing system functions and their operation as well as new function development, were introduced. The overall structure of abnormal logic was explained to assist the participants in grasping enterprise information and abnormal data as well as interpreting abnormal patterns to effectively improve the operation process. For EPDs, seminars were organized both online and in physical meetings. Two topics, including the main system for local agencies and the subsystem for local agencies, were introduced to facilitate the EPDs to rapidly understand the audit management platform. 6. Coordinate with customer service and communication management During the project implementation, the project team continued to provide users with a quality and smooth service to receive feedback or consultation. This project continued to implement other administrative operations, including routine work meetings and other administrative tasks.
Keyword
Inspection, environmental protection operation, information access, smart logic
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